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Taking repeat work off the team

Your team is stretched, and you’re covering the gaps.

We find out where your team’s hours actually go, pick the one or two tasks that take the most, and take them off. Your team checks and approves instead of doing it from scratch.

What Changes

The journey for taking repeat work off the team in a business that sells to other businesses. Today: 3 steps you do and 1 time it waits. With the fix: 1 step you do and 0 times it waits.

Businesses: typing in orders.

Today

  1. You: The same task, every week, by hand.
  2. You: Copying from one place into another.
  3. Waiting: The real work waits.
  4. You: A late night to catch up.
Steps You Do
3
Times It Waits
1

With the Fix

  1. Runs on its own: The task is drafted from records you already have.
  2. You: The team checks and approves it.
  3. Runs on its own: Done, and the hours come back.
Steps You Do
1
Times It Waits
0
  1. A short look at where the team’s hours go, task by task.
  2. You pick the one or two repeat tasks that take the most time.
  3. Those tasks come off the team: supplier orders drafted from stock, the rota built from availability, forms filled from records you already have, the inbox sorted with replies drafted.
  4. Your team checks and approves the result.

WHO YOU SELL TO

Illustrative example. Today: A customer order arrives as a PDF. [Name] types it into [system], then again into the production sheet. After the fix: “Order [n] from [Customer] read from the PDF: [n] lines, delivery [date]. Entered in [system] and the production plan. Check: [line] price differs from the price list. [Approve]”.

Illustrative. Your business carries your own details.

What It Costs You

Recruitment is a major obstacle for 46% of manufacturers.

Source: DBT LSBS 2024

What You Do

Tell us where the time goes, pick the tasks and approve the output until you trust it.

What It Runs On

The systems you already use for those tasks.

Agreed Before We Start

Hours a week on the chosen tasks, from your records before and measured after.

What We Agree Before We Start

MeasureBeforeAfter
Hours a week on the chosen tasks

We fill this in with you during the diagnostic, from your own records.

Questions Owners Ask

Which tasks?
The one or two that take your team the most hours, picked with you after a week of looking at where the time goes.
Does the team still check the work?
Yes. They check and approve instead of doing the task from scratch, and anything that spends money or goes to a customer is approved at first.
How many tasks in one job?
One or two. Keeping the job small is how it gets done in the agreed number of days.

Read next

Pick One Problem

Tell us which one. We’ll tell you whether it’s worth looking at, and what finding out would take.

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