Never missing a deadline · DENTAL AND VETERINARY CLINICS
Never missing a deadline · ESTATE AND LETTING AGENTS
Never missing a deadline · PROFESSIONAL SERVICES
A missed deadline or registration lands you with a fine.
‘There’s a new set of rules for practices, and I don’t know what’s due when.’
‘A renewal slips past, and the first we know is the penalty letter.’
‘The checks we have to do every month get done when someone remembers.’
What Changes
The journey for never missing a deadline in a dental and veterinary clinics business. Today: 2 steps you do and 2 times it waits. With the fix: 1 and 0.
Dental and Veterinary Clinics: CMA order duties, price list.
The journey for never missing a deadline in a estate and letting agents business. Today: 2 steps you do and 2 times it waits. With the fix: 1 and 0.
Estate and Letting Agents: AML registration, gas safety, deposits.
The journey for never missing a deadline in a professional services business. Today: 2 steps you do and 2 times it waits. With the fix: 1 and 0.
Professional Services: client money checks, engagement letters.
Today
- Waiting: The deadline lives in someone’s head or calendar.
- Waiting: They’re busy and it slips.
- You: The penalty letter arrives.
- You: A scramble to catch up.
- Steps You Do
- 2
- Times It Waits
- 2
With the Fix
- Runs on its own: On one list with a date and a person responsible.
- Runs on its own: Reminder well ahead.
- Runs on its own: Escalates if nothing happens.
- You: Task done, evidence filed.
- Runs on its own: A one-page status each month.
- Steps You Do
- 1
- Times It Waits
- 0
- One list of everything the business must do on time, built with you from the rules for your industry.
- Each item has a due date, a person responsible and the evidence needed.
- Reminders go out well ahead and escalate if nothing happens.
- Evidence is stored when the task is done.
- You get a one-page status each month.
Illustrative example. Today: “CMA order: need to look at this” on the practice manager’s list since [date]. After the fix: “CMA order duties: price list and service information, [status], due March 2027. Complaints process and mediation, [status], due March 2027. Written estimates and itemised bills, [status], due September 2027. Next review [date].”.
Illustrative. Your business carries your own details.
What It Costs You
Vets have new duties under the CMA’s Veterinary Services Market Investigation Order of 22 September 2026, including published price lists.
Source: CMA guidance
What You Do
Confirms each duty and date with their adviser or the CMA’s guidance. Aethon does not give legal or regulatory advice.
Illustrative example. Today: AML supervision renewal: “in [Name]’s calendar?” Gas safety certificates for [n] properties in a spreadsheet with [n] blank rows. After the fix: “This month: AML supervision renewal due [date], owner [Name], evidence ready. Gas safety at [property] expires [date], engineer booked [date]. Overdue: none.”.
Illustrative. Your business carries your own details.
What It Costs You
194 estate and letting agents were penalised over £1m in six months, mostly for registering late for anti-money-laundering supervision.
Source: HMRC data via Propertymark
What You Do
Confirms the list with their adviser or regulator guidance. Aethon does not give legal or regulatory advice.
Illustrative example. Today: Client money reconciliation: last done “[date]?” [n] clients still on old engagement letters. After the fix: “Client money reconciliation due [date], [Name]. Last done [date], evidence filed.” “Engagement letters: [n] updated, [n] awaiting signature.”.
Illustrative. Your business carries your own details.
What It Costs You
ICAEW monitoring found 29 practices not reconciling client money at least every five weeks and 56 with no annual client money compliance review.
Source: ICAEW Practice Assurance monitoring 2025
What You Do
Confirms the list with their adviser or the institute’s guidance. Aethon does not give legal or regulatory advice.
What It Runs On
Your email and calendar, and shared storage for evidence.
Agreed Before We Start
Obligations overdue and penalties, before and after.
What We Agree Before We Start
| Measure | Before | After |
|---|---|---|
| Obligations overdue | ||
| Penalties |
We fill this in with you before any work starts.
Questions Owners Ask
- Is this legal or regulatory advice?
- No. We build the list with you from the rules for your industry, and you confirm it with your adviser or your regulator’s guidance.
- What happens if a reminder is ignored?
- It escalates to the next person on the list until the task is done.
- Where does the evidence go?
- Into shared storage you already use, filed against the task when it’s done.
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